01
Answer approved service questions
Give visitors an accessible way to ask about your services and process. The assistant uses your configured information and directs questions outside its scope to your team.
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LIA PROSOLUTIONS · SERVING U.S. BUSINESSES
AI Website Chat for Small Businesses
Turn a visit into a conversation.
Some visitors are ready to book. Others just need a clear answer before they call. LIA ProSolutions sets up AI website chat around your services, common questions, and inquiry process so visitors have an easy way to take the next step.
WHAT THE SERVICE CAN HELP WITH
Make the next step easier.
02
Capture useful inquiries
Invite visitors to share their business needs and contact information for follow-up. Decide which details matter before the assistant hands an inquiry to your team.
03
Keep people in the loop
Define when the assistant should guide visitors to booking, collect a callback request, or offer a team follow-up. Avoid leaving a visitor without a next step.
AN EXAMPLE WORKFLOW
A visitor is comparing service options
The visitor asks which option fits their business. The assistant gathers the relevant business details, explains configured options, and directs them toward a package or representative when the request needs personal review.
Scope, supported connections, and usage are confirmed during setup.
HOW SETUP WORKS
Built around your process.
Start with a defined need. We review your information and tools, configure the agreed experience, and test it with you.
- 01
Prepare your answers
Provide accurate service information, common questions, and the requests that require team review.
- 02
Choose the inquiry path
Decide which details to collect and when to offer booking or a follow-up.
- 03
Test on your website
Review mobile chat, lead capture, unanswered questions, and team handoffs before launch.
YOUR NEXT STEP
Find the right fit for your business.
Compare packages, or tell our team how you handle inquiries today. We’ll help you identify a practical starting point.